Response to COVID-19

We wrapped the 2020 Georgia pageant a few weeks ago and just finished the Kentucky/Tennessee pageant, and I must admit I couldn’t be more pleased with the support of the contestants, their families, the hotel and my staff to produce a safe event in the time of COVID.

As you probably know, we had to re-think every procedure on pageant weekend, from the check-in to crowning and everything in between. And I am very proud of the level of detail we went to to produce a safe event.

I invite you to please leave your comments here about your thoughts on our response to COVID.

Thanks, Matt Leverton


  1. Thank you Matt it was awesome. The staff was cautious and amazing all safety protocols were followed, social distancing was enforced and the show went on to be amazing. Everyone was great, and the girls had a great time in these trying times. Job well done NAM.

  2. The efforts and amount of planning put in to ensure this event followed all recommended guidelines and safety precautions by Matt, his staff and the contestants is nothing short of phenomenal. You guys did a wonderful job and we thank you for putting in all the extra efforts to allow the show to go on in a safe and orderly fashion. The only recommendations I have is to have a few more waste receptacles in the the event area and a sanitation dispenser at the stage entrance for the girls, staff And escorts.

    1. Thanks Rose. I did have the hotel add a sanitizing station in the foyer of the ballroom early in the week. There are just a finite number of those stations available, so I couldn’t put them everywhere I wanted. I don’t if you were backstage during formal wear, but we had someone wide the hand rails down with a sanitizing wipe after each girl walked on stage and off stage.

  3. Thank you to Matt and his staff, it was great as usual. We were a little nervous this year but once we arrived realized all the precautions were taken. All families practiced safety and followed the guidelines. Thank you to everyone for another wonderful experience!!

  4. Our family was more than pleased by the over the top attention and safety of Social distance while still having fun.
    Every staff member was wearing masks at all times..there were distinct markings on the floors, signs and stage to help reinforce the need and reason for the extra precautions. We felt safe, Safer than we have at any other establishment since COVID19 started. The staff was super patient and caring expressing their sincerity. It was as normal as normal can get at a time like this.
    Thankyou very much for a SAFE and fun event. We definitely feel like NAMily!!

  5. We are so thankful for all the hard work that was put into making the NAM Georgia pageant safe and organized. It was obvious that every detail had been carefully considered and planned. It was so nice to see the girls supporting each other and having fun. We truly appreciate you all!

  6. Very pleased with how the entire NAM Staff took precautions. Many times I heard staff asking contestants to maintain their distance and saw hand rails and mics being wiped down. As a former event planner, I can’t imagine how much goes into planning and executing a pageant in a non-Covid world and the team did a fantastic job from everything I saw. Thank you!!

  7. This was our first Pageant contest for our four year old daughter and we had an overall fantastic experience. We were very please with how the organization did their duties to keep social distancing in everyone’s head and use safe practices. The program ran smoothly and and a timely fashion. Sanitizer was always available and the kids and parents all did their best to keep contact to a minimum safe distance at all times. Microphones and railings where sanitized regularly and in the end, I was satisfied with the efforts and felt safe for me and my family.

  8. Mostly everything at the KY/TN pageant was well done as far as masks, sanitizing, and organization. The schedule ran smoothly (for Princess division) and everyone – staff and attendees – complied with the requirements by both NAM and the local guidelines.

    The only disappointing aspect was the “Get Acquainted Party”. The COVID-19 Action Plan states: “Contestants attending the get acquainted party will be broken down into groups of 10 and will have a bunch of little ‘mini-parties’ around the room.” This is not what happened. Instead, the girls were all asked to move to the screen-side of the stage, maintain social distance, and watch a movie. My daughter was looking forward to the “mini-party” and was disappointed. There was no other opportunity for the girls to interact with each other in a “get acquainted” type of environment as all other times of being together were rehearsals or competitions.

  9. Matt thanks for having us this year we had a blast and love and enjoyed everyone there it was great and thanks for making it possible for are lil princess to come see you next year

  10. I just want to Thank Matt and his staff for the amazing experience Faith had and a amazing job you all did for the Tennessee Pageant it was Phenomenal. And you all was amazing and for safety of our life for the COVID 19 was excellent you all was awesome Thank you all again. We will be seeing you all again.

  11. Thank you Matt Leverton for your partnership, out of the box thinking and countless hours you must have spent researching how to make this work for you and your attendees. The hotel could not have asked for a better partner to execute our FIRST meeting after a 3 month closure due to COVID 19. You were extremely well prepared and had all areas covered in PRE communicating to your attendees. You should be proud and of your efforts and your team of how you prepared and executed this pageant. The Renaissance Waverly is extremely lucky to have such a valuable customer. Thank you Matt.

  12. It was a great moment of relief to go out and do something exciting. We all felt safe and comfortable. Not cancelling the program shows we can always find ways of solving this problem instead of putting our lives in hold. Thanks for putting up a great team

  13. This was our second year at the pageant and we put much thought into whether it would be a safe event to attend. We are so thankful we decided to go. Matt and the staff clearly had put even more thought into how to make this a safe event for the girls and still a fun and memorable experience. Tia had worked hard to prepare for the pageant so we were very thankful that it did not get cancelled. She was able to make friends, have an amazing time, and make memories that will last her a lifetime. We can’t wait for Nationals!

  14. Matt and his staff did an amazing job maintaining social distancing measures, without compromising the integrity of the pageant. I was reluctant in allowing my daughter to participate this year after the pandemic “shut life down”, but she was determined to enjoy this experience as soon as she could. I was assured it would be safe, as Matt and his staff continued to communicate (through email, postal mail and their website) the necessary steps they were taking, and I was reassured at the pageant to see that these safety measures were actually being enforced. All around great experience that we don’t regret being a part of! Great job, Matt!

  15. Matt and his amazing staff were phenomenal! Even though things weren’t as involved as it could have been, considering the pandemic we had an awesome experience. Thank you all for some great N.A.M memories! We’re proud to have been apart of such a great Pageant. And we’re looking forward to Nationals! God bless everyone of you and your families. Together we’ll make it through this!

    1. We just finished the KY/TN pageant. We were very pleased with NAMs response to Covid restrictions. Spaces were clearly marked, masks required and seats were spaced for distancing. The crew did a wonderful job keeping things sanitized. We felt at ease to enjoy our first pageant experience. My daughter was looking forward to the get acquainted party, which was switched to a movie night type of thing. She was a bit disappointed but we understand due to circumstances some plans may have been changed. Completely beyond NAMs control and I feel they did the best they could with that. We are definitely looking forward to Orlando!

  16. The event was nice. I do wish it was required for everyone to wear masks, not optional. But I do appreciate that the rows we’re spaced out so much and it definitely helped that there weren’t a lot of people there this year. I know my daughter had been looking forward to the pageant all year so the fact that you all still put it on made her happy. I was hesitant to let her do it but it worked out. Overall it was great!

    1. Thanks Kristen. I am going to require masks at all future events. I sent a letter yesterday to all future contestants and families that they had to wear a make unless on stage. ~Matt

  17. This was our first experience with NAM and to be honest we almost dropped out due to COVID. We were pleased to see every staff member wearing their masks, and the rooms were never crowded. This made it easy to keep a safe distance from others. The only time I felt uneasy was when a lady behind us kept coughing and sniffling without a mask. Besides that, the weekend was a success. Thank you NAM for a wonderful experience!

  18. On behalf of my family I wish to extend our deepest gratitude towards the entire NAM staff. You guys did an awesome job maintaining a safe environment for everyone. To include Mr.Matt, reminding the namily to keep their masks on. This was our 2nd pageant and we think it was the best, though less contestants, very much less stressful (a dads’ point of view Lol ), Yet for my daughter- she had the Time of Her Life !!! We look forward to our next participation. God Bless both the participants and the talent behind the scenes.

  19. It definitely was a great first experience, despite COVID-19! Thank you for ensuring our health and safety! And thank you for operating in excellence!

  20. We had an excellent and safe experience! It was clear the thought given by the staff on how to execute every aspect of the pageant safely in the current environment. I’m very thankful for the efforts the staff went to so that our girls could enjoy this very special experience.

  21. Matt and the NAMily provided an excellent and safe environment for us at the pageant this past weekend! Communication was very clear and informative! Every detail was planned and executed with precision with our safety being the first priority! This was our first experience with NAM, and it is one we will never forget! I think my daughter said it best on the last day of the finale while she was getting ready (DAY 3) “I WISHED THIS PAGEANT COULD LAST FOREVER!” -Zoe Rose

    We will see everyone at Disney in November.

  22. Matt and his staff went above and beyond even the highest of expections to ensure the safety of everyone at this event.It truly is a reminder of his devotion to his namily and i as a mother am so very thankful just another reason to love National American Miss.

  23. The NAM staff did an outstanding job keeping the contestants and families safe through use of masks and social distancing. Lines were clearly marked on the floor and small groups were used on stage for the finale ,which ultimately helped back stage move more efficiently. Thank you!

  24. We are thankful and appreciate you guys taking the risk.. this year was already so hard for our girls .. imagine missing this magic moments would be very sad .. we feel safety all the time and each detail was taking care off just want to say thank

  25. Everything went great. I am glad that there were not a lot of people and everyone tried to abide by the rules. No inconvenience arose and this did not interfere with enjoying the atmosphere. Thank you for not canceling the contest and kids get so many positive emotions at such a time!

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